Hairdressers, like any beauty professional, are people we put a lot of faith in. We trust them with our precious locks that we use to express ourselves, style up for a night out, and wrangle out of the way amid a difficult task.
With amazing reviews on Facebook and Google, the staff at Dianella Cutting Room must be doing a lot right. We spoke to Michelle to find out more about them and their passion for hair styling.
Hair dressing can be an intense job – some days, you don’t really get to stop, you’re walking back and forth through the salon, and don’t even talk about that arm strength! So, when Michelle has a busy day ahead, she likes to fuel up with some caffeine. “I love starting my day with a cappuccino from Muffin Break,” she said.
Word-of-mouth is one of the most important forms of marketing, and it makes Michelle’s day when she hears a client has heard about them from a friend or family member. “When someone is happy with my work and tells other people to visit us, it means a lot. We love referrals!”
Michelle really does value her clients, and loves brightening their day not only with a great hairdo, but with a laugh. She’s had many a funny moment, but recalled one that happened with a customer – who wasn’t from the salon!
“When closing the salon one day, I put my umbrella on the bench outside the door. When I turned around to close the doors, an elderly lady picked up my umbrella and walked away with it! Once I stopped her and she realised what had happened, we had a good laugh.”
Something Michelle loves about the salon in particular, is the brand of product they use and sell: Keune. “They have such high-quality products that leave your hair shinier and stronger than ever – just so much healthier overall. Also, in exciting news, Dianella Cutting Room now have a beautician on board, offering brow and lash treatments, facials and other skin treatments!”
When she’s not busy in the salon, you can find Michelle visiting Nextra. “They have plenty to look at and the displays are beautiful,” she said. Michelle also enjoys visiting Coventry Market and our local coffee shops.
For the perfect hairdo every time, make sure you visit Michelle and the team at Dianella Cutting Room. “The quality of our work, friendly staff and professionalism are second-to-none, and we can’t wait to create your dream look!” she said. Happy hair days ahead!